Understanding Self-Exclusion at slitph
Self-exclusion is one of the most powerful tools available to players who feel their gaming is becoming problematic. When you request a self-exclusion on slitph, your account is immediately suspended — you will not be able to log in, place bets, or access any gaming features for the duration of your chosen exclusion period.
Self-exclusion periods available on slitph are: 6 months, 1 year, 2 years, 5 years, and permanent exclusion. Once a self-exclusion is activated, it cannot be reversed during the elected period. This is intentional — it ensures that a moment of impulse cannot undo a decision made in your best interest.
During your self-exclusion period, slitph will also suppress any marketing communications to your registered email and mobile number. If you attempt to create a new account during a self-exclusion period, slitph will identify and close that account as soon as it is detected.
To request self-exclusion, go to Account Settings → Responsible Gaming → Self-Exclusion, or contact our support team directly via live chat or email at [email protected].
Deposit and Loss Limits — How They Work
Setting financial limits is one of the simplest and most effective ways to keep your gaming within a healthy budget. slitph's limit tools work as follows:
- Deposit Limits: You choose a maximum deposit amount per day, week, or month. Once reached, the system blocks further deposits until the period resets. You can lower your limit at any time with immediate effect. Increasing a limit requires a mandatory 24-hour waiting period to prevent impulsive decisions.
- Loss Limits: You set the maximum amount you are willing to lose in a given period. When your net losses reach this threshold, slitph will restrict further gameplay until the period resets. Like deposit limits, reductions take effect immediately while increases require a 24-hour delay.
- Wager Limits: You can also set a maximum bet size per round or per day, helping you avoid large single-session losses.
All limit settings are accessible from your slitph account dashboard under the Responsible Gaming section. Changes are logged and cannot be backdated.
Age Verification and the 21+ Policy
Philippine law is clear: online gaming is strictly for adults aged 21 and above. slitph takes this obligation seriously. Every new account on slitph is subject to age verification as part of the KYC (Know Your Customer) process. Players are required to submit a valid government-issued ID — such as a Philippine passport, driver's license, or SSS/UMID card — before they can make a deposit or withdraw winnings.
If slitph has reason to believe that an account belongs to a person under 21, that account will be immediately suspended pending investigation. Any funds deposited by an underage player will be returned to the original payment method, and the account will be permanently closed.
Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms. If you believe a minor has accessed slitph, please contact our support team immediately.
Getting Help — You Are Not Alone
If you or someone you know is struggling with problem gambling, please know that help is available. slitph's support team is available 24/7 and can connect you with responsible gaming resources. You can also reach out to the following organizations for confidential support:
- PAGCOR Responsible Gaming: The Philippine Amusement and Gaming Corporation provides responsible gaming resources and support for Filipino players. Visit the PAGCOR website for more information on their responsible gaming programs.
- National Center for Mental Health (NCMH): The NCMH provides mental health services across the Philippines, including support for behavioral addictions. Their 24/7 crisis hotline is available to anyone in need.
- Gamblers Anonymous Philippines: A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem.
Remember: seeking help is a sign of strength, not weakness. slitph is committed to supporting every player who reaches out — whether that means activating a self-exclusion, adjusting limits, or simply having a conversation about your gaming habits.